Compare customer support platforms offering self-hosted open-source ticketing, generous free agent tiers, and conversational AI without steep enterprise minimums.
| Platform | Pricing per Agent | Free Plan | Open Source | Best For |
|---|---|---|---|---|
| Chatwoot | $0 Self-Hosted / $19/agent Cloud | ✓ Free 2 Agents (Cloud) / Unlimited Self-Hosted | ✓ MIT Open Source | Live chat widgets & omnichannel shared inboxes |
| Freshdesk | From $15/agent/mo | ✓ Free for up to 10 agents | ✗ Proprietary | Growing support teams needing free multi-agent ticketing |
| Intercom | From $39/seat/mo | 14-Day Trial | ✗ Proprietary | Product-led onboarding & Fin AI Copilot workflows |
Chatwoot connects customer conversations across website live chat, WhatsApp, Telegram, and email into a unified collaborative dashboard. Self-hosting on Docker provides unlimited agents with zero seat fees.
Use the StakDock Stack Builder to test real-world seat scaling, open-source self-hosted savings, and find verified software tailored to your team size and budget.
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